Say Hi to Gizmo, who has recently joined us for two weekly walks so he can get a bit more exercise. He’s a friendly guy, who enjoys his afternoons out exploring.
Have fun Giz!
A note about bad weather
There is a bit of snow around this morning and a few people have been in touch to ask what we do when the weather is bad. The simple answer is we carry on.
We always attempt to honour all our bookings, no matter what the weather is doing. So if you have a booking with us you can be pretty confident it will go ahead, although sometimes we do get delayed by snow etc.
Unlike some other walkers we do not cancel bookings due to bad weather.
If it’s unsafe for your pet to have their walks, then we turn the booking into a home visit, so they still get the visit they need.
If you want to cancel a walk or visit due to bad weather then our normal cancellation policy applies, which means if you cancel withing 24 hours of the appointment starting, you may still be charged for the booking.
In the unlikely event we can’t get to your pet for whatever reason, we will telephone you to let you know and you’ll receive a full refund. However I would like to stress that we will always try to get through.
You can always check the status of our operations on the website or give Andy a call any time on 07837 306824.
Operating normally
All our walks and home visits are currently running as normal and on time.
We currently have short-notice bookings available. If you would like to book a walk please call Andy on 07837 306824 any time.
This post will be updated if there are any changes.
Website issues, Thursday 2nd January
I just wanted to make everyone aware that we had a few website issues this morning, which may have meant you couldn’t book walks or look at your online account for a couple of hours from about 8:30am onwards.
I’m pleased to report the problem was traced to a software conflict, which we have now fixed. The website is now fully operational once again. However if you have any walks booked for the next few days I’d appreciate it if you could just check your booking here to make sure they are all showing up as they should.
Apologies for any inconvenience the outage caused. If you spot any remaining errors please give me a call any time on 07837 306824.
Thanks for bearing with us,
Andy.
Fall is here, winter is next.
It was looking quite autumnal this morning while the very aptly named Winter had her regular walk.
Snow is predicted for tomorrow and Wednesday, but I never bother about what the weather forecast says is going to happen until it actually does.
It’s very rare we get stopped by snow. As far as I remember, it only happened once, earlier this year, and even then it was only for a few hours before we managed to get ourselves dug out and back on the road. What happens more regularly is we turn up to do a walk only to find dog and owners both home and not expecting us to turn up.
So here’s a quick reminder that unless we’ve contacted you, please rest assured your pet’s visit or walk will always go ahead. If you want to cancel a walk and it’s less than 24 hours before the start time, you may still be charged for the cancelled booking. We recommend you don’t cancel due to snow though, because most dogs love it!
CHRISTMAS OPENING 2024
Below you will find a list of our special Christmas opening arrangements for this year. Unlike previous years, we will not be closing down over Christmas and New Year. However, normal dog walks and pet home visits will be suspended on days marked as SPECIAL OPENING. On these special days we have limited bookings available and walks or visits should be booked by telephone on 07837 306824. You will be able to make a booking for any time of the day or night and all bookings will be charged at our standard ‘out of hours’ rate for a 1 hour walk (£33) plus any extra fees as normal. Bookings will be allocated on a first-come, first-served basis.
Normal online bookings, rates and regular walks will resume on Thursday 2nd January 2025.
Monday 23rd December………….OPEN AS UAUAL
Tuesday (Christmas Eve)………….OPEN AS USUAL
Wednesday (Christmas Day)…..CLOSED
Thursday (Boxing Day)…………….SPECIAL OPENING
Friday 27th December……………..SPECIAL OPENING
Saturday 28th December………..SPECIAL OPENING
Sunday 29th December……………SPECIAL OPENING
Monday 30th December………….SPECIAL OPENING
Tuesday (New Year’s Eve)………..SPECIAL OPENING
Wednesday (New Year’s Day)…SPECIAL OPENING
Thursday 2nd January………………OPEN AS USUAL
Friday 3rd January…………………….OPEN AS USUAL
Hello Jack
This is Jack. He was out for the first time with us yesterday, enjoying a mid-afternoon walk near his home.
Jack doesn’t get along too well with other dogs. But that’s not a problem for us because all our walks are for individual pets.
Welcome to Sheffield
Say hi to Juno. He’s one of tthe dogs we’ve recently started walking now we cover the Sheffield area. So now even more pets can get the bespoke solo walks and visits they need.
We now have a walker in Sheffield all the time Monday to Friday each week. So if you live in or around the city give us a call on 07837 306824 to arrange a pre-visit today.
Out in the rain
The rain has been hammering down this week, but it doesn’t stop us from walking. I’m pleased to be able to tell you that all our walks have gone ahead as planned, despite the weather not being at it’s best.
Reliability is something we pride ourselves on here at Andy walks. And with winter approaching fast, you can rest assurred we will always do our best to get out to your pet no matter what the weather. So if you need a dog walker or pet sitter who actually turns up when they say the’re going to, book with us today.
About Christmas…
For the past few years we have closed down between Christmas and New Year. However this year that will not be the case. This festive season we will only be closed on Christmas Day, with a special calendar in operation on other days. From the early hours of Boxing Day morning until the end of New Year’s Day we will be open 24 hours as normal, but our usual calendar of regular walks will be suspended. If you need a visit to your pet or walk for your dog during this period we will be asking you to book by calling Andy on 07837 306824. Charges will be our normal weekend / out-of-hours rates irrespective of whether it’s a weekend or weekday and we will be open 24/7 as usual. During this period and because of limited availability of our walking team, only 1 hour bookings will be available.
Normal service, including our usual midweek rates, half hour walks and regular bookings will resume on Thursday 2nd January 2025.
As always, if you have any questions about the Christmas schedule, please feel free to give Andy a call on 07837 306824 at any time.